Shipping
At Guru Shop, we do everything possible to make sure your order arrives quickly, safely, and securely. Our packaging is 100% discreet, and we take extra care to protect your items from any damage during delivery.
Order processing and shipping
Once your order is paid and your contact details are confirmed, we will process and ship your package within 24 hours during our business days:
- Mon - Fri, 7am - 4pm (GMT).
If your order is not shipped right after you place it, no need to worry – it will be dispatched the very next working day. We might contact you in case our order processing team needs to verify your shipping details to make sure that your order is shipped correctly. Remember, the sooner you help us verify your shipping details, the sooner your order will be dispatched.
Countries we ship to
All of the countries currently eligible for shipping and their average delivery times are listed in the table below.
Postal options
USA Shipping:
Express shipping takes just 2-4 days from the date of payment receipt. All orders are shipped in stealth packaging for maximum discretion.
Shipping to the UK:
Orders arrive within 4-8 days from the date of payment receipt.
During our business days orders are shipped out within 24 hours from the moment the payment is received. We provide the following delivery methods for European countries:
- Certified Mail: Delivery time ~ 7-11 days
- Ups Standard: Delivery time ~ 4-7 days
- Ups Express Saver: Delivery time ~ 2-4 days
UPS delivery is available for clients from the EU. Its price and delivery time are calculated at the checkout. Please note, UPS will require the recipient’s phone number to provide their services.
Shipping to New Zealand:
Recently, we’ve been facing issues with customs clearance for orders shipped to New Zealand. That’s why we’ve introduced a mandatory insurance policy specifically for shipments to this country. In the event that your shipment is not delivered, we offer up to two reshipments at no additional cost. In such cases, please provide a new address for delivery. Note that we do not provide refunds for undelivered shipments. The insurance fee is automatically calculated based on the value of your order and is non-refundable.
Worldwide shipping:
International orders can take up to 3-4 weeks from the payment confirmation date to the day of delivery.
Questions? Issues? We’ve got your back.
Drop us a message via email at support@guru.com, our team is online around the clock to keep things smooth - because happy growers make us happy too.
FAQ
Think about the effects you want — relaxation, focus, creativity — and check our detailed strain reviews to match your goals.