Return Policy
Need to return a product? No worries we still love you.
Our Guarantees
We stand by our products and service, so you always get the quality you deserve.
Always Fresh Products
Stored and delivered under proper conditions.
Secure Packaging
Every order is protected against damage.
Pre-Shipment Check
We carefully inspect each package before sending.
Discreet Delivery
Safe and stealth shipping worldwide.
Return Policy
If something doesn’t go as planned, we make the return process simple and transparent.
- We offer a 14 day return period should you change your mind about your order.
- Simply notify our Support Team by filling in our Product Return Form and someone will be in touch to help you through the return process.
- Unwanted products should be returned undamaged and in their original packaging.
- Once our team has checked your return meets the necessary requirements you will be receive a full refund.
Questions? Issues? We’ve got your back.
Drop us a message via email at support@guru.com, or use the form below. Our team is online around the clock to keep things smooth - because happy growers make us happy too.
Little things you might wonder.
Got questions? We’ve got expert-backed answers to help you navigate every step of your cannabis journey.
Think about the effects you want — relaxation, focus, creativity — and check our detailed strain reviews to match your goals.
Inquiry Form
Have a different question about your order?
Check out our Customer Support.